Yes. We follow RBI instructions on fair practices, privacy, and grievance redressal, with audited SOPs and QA monitoring.

We assist with Sec.138 notices, arbitration documentation, and DRT/SARFAESI coordination via empaneled counsel.

Omnichannel: WhatsApp, IVR/voice, SMS, email, and field visits—using consent-based, empathetic scripts.

Yes; we provide secure links (UPI/PG) and a self-serve portal for settlements or EMI restructuring.

Banks, NBFCs, FinTechs, and debt asset firms (ARCs).

DPDP-aligned privacy, least-privilege access, encryption at rest/in transit, and audit logs.